Help ยท Recurring
๐Ÿ” Recurring Invoices & Reminders

Recurring Invoices

Set up an invoice once and let FinSanad create it automatically on a repeating schedule โ€” the same monthly retainer to the same customer โ€” and chase unpaid invoices for you with polite reminder emails.

๐Ÿ“– In plain words

A recurring profile is like a standing coffee order: you set it up once โ€” "this invoice, this customer, every month" โ€” and it's made automatically on schedule until you say stop. The payment reminders are the friendly note that goes out before, on, and after the bill is due, and stops the moment the customer pays.

01What you see on the screen

CardWhat it's for
โž• New Recurring Invoice ProfileBuild the invoice template and its repeat schedule.
Recurring ProfilesYour schedules: Name ยท Customer ยท Schedule ยท Next run ยท Done ยท Status ยท Actions.
โœ‰๏ธ Email Settings (SMTP)Your outgoing mailbox, so reminders send from your own address.
๐Ÿ”” Payment RemindersReminder rules, plus a log of every reminder sent.

02Building a recurring profile โ€” every field

FieldWhat to enterExampleNeeded?Why it matters
Profile nameA label you'll recogniseMonthly retainerYesInternal name, shown in the list.
CustomerWho each invoice billsAl Noor Trading LLCYesEvery generated invoice goes to this customer.
FrequencyDaily / Weekly / Monthly / Quarterly / YearlyMonthlyDef. MonthlyThe repeat unit.
Every (interval)Repeat every N of the frequency (1โ€“60)1Def. 1Lets you do "every 2 weeks" or "every 3 months".
Start dateDate of the first invoice2026-08-01YesAll future dates count from here.
Occurrence limitMax invoices ever, or blank for forever12OptionalFor fixed-term deals; the profile completes when reached.
End dateStop after this date2027-07-31OptionalAnother way to end it. Can't be before the start.
Auto-send on generationNo (draft) / YesNo (draft)Def. No"No" makes each invoice a draft to review; "Yes" issues it automatically.

Then add invoice lines with ๏ผ‹ Add line โ€” each has a Description, Qty, Price and VAT% (default 5%). The profile's currency is AED, and you need at least one line with a description.

03Setting up a monthly recurring invoice

Goal: bill "Al Noor Trading LLC" AED 5,000 + 5% VAT every month for a year from 1 August 2026.

  1. Open the Recurring Invoices tab.
  2. Profile name Monthly retainer; Customer Al Noor Trading LLC.
  3. Frequency Monthly, Every 1, Start date 2026-08-01.
  4. Occurrence limit 12 (stops after a year); leave Auto-send as No (draft) to review each one.
  5. Click ๏ผ‹ Add line: Description Consulting retainer, Qty 1, Price 5000, VAT% 5.
  6. Click Create Profile. On 1 August it generates the first AED 5,250 invoice, then advances to 1 September, and so on until 12 are done.
โ–ถ
The action buttonsโ–ถ Run now generates the next invoice immediately (no need to wait for the date); โธ Pause stops generation but keeps the schedule; โ–ถ Resume restarts it; โœ• Cancel stops it permanently. Already-issued invoices are never affected by pausing or cancelling.

04Payment reminders

First fill in Email Settings (SMTP) โ€” your mail server host, port, from-address and so on โ€” set Enabled = Yes, and use Send Test to confirm it works. Then add reminder rules:

WhenWhat it does
Days before dueFires N days before the invoice's due date.
On due dateFires on the due date itself.
Overdue every N daysFires repeatedly, every N days after the due date passes.

Each rule has an Escalation level (1โ€“9) to mark a firmer 2nd or 3rd notice. When a rule fires, FinSanad logs it and โ€” if email is set up and the customer has an email โ€” sends a branded reminder with the balance and a Pay Now link. Each log line is marked sent, queued, skipped, or failed. Reminders stop automatically once an invoice is paid. Use ๐Ÿ“ค Run Reminders Now to process due reminders on the spot; otherwise a daily worker does it.

05Rules & things to watch

๐Ÿ“…
It catches up on missed datesA daily worker generates any profile whose next-run date has arrived. If the system was off and several dates were missed, it generates each one. Month-end dates don't drift โ€” a schedule starting Jan 31 runs Feb 28, then Mar 31.
โœ‰๏ธ
Reminders need email set up to actually sendWithout SMTP configured and enabled, reminders are still logged but marked "skipped" โ€” no email leaves. Customers with no email address are skipped too.
๐Ÿ”’
Feature-gatedRecurring invoices and reminders each need to be switched on for your company by an administrator, and you need Invoicing write access.